Why is my ActivInspire pen not working?
Pen Does Not Work Ensure the board is connected to the computer via the USB cord • Ensure the board is plugged into an electrical outlet or has power (flame illuminated) • Try another ActivPen. If that works, it could be the nib. Replace the nib in the pen that does not work.
How do you fix a pen on a Promethean board?
Confirm whether you have connected the board’s USB cable to the computer and if there is any loose connection. If you connected it appropriately, unplug the USB cable and plug it again after 10 seconds. Restarting the computer or restarting the promethean board may also set the pen right.
Why is the flame red on my Promethean board?
RedFlame — If the flame on the promethean board is red, this indicates that the board and computer are not communicating. To troubleshoot, unplug the USB cables from the computer to the board then wait 30 seconds and re-plug. If the board is not receiving power, check the power chords.
What is a Promethean ActivPanel?
The ActivPanel Elements series controlled, multi-device mirroring lets teachers move freely and teach from anywhere in the classroom. During a lesson, the teacher can interact with mirrored screens directly from the panel, increasing student collaboration and participation.
Why is the touch screen not working on my Promethean board?
Touch not working on the Panel- This issue can happen for a few different reasons. USB cable is unplugged from the computer. Just plug the usb back in or try a different usb port. Touch is disabled on the panel.
Why is my ActivPen pen not working anymore?
I tried a friend’s Activpen and hers doesn’t work either. I have all the latest software, drivers, and firmware, and all settings are exactly the same as they were when it WAS working a month ago. I can occasionally get the pen to work on page zoom but it makes the image smaller rather than larger, which is totally counterproductive.
Is the ActivPen page zoom with pen working?
I was advised by you guys last year to purchase an ActivPen in order to use the “page zoom with pen” function on my board. I bought one and it worked great for over a year…..UNTIL… About a month ago, the ActivPen is no longer working with the board.
Why is my Promethean ActivPen not working anymore?
About a month ago, the ActivPen is no longer working with the board. I tried a friend’s Activpen and hers doesn’t work either. I have all the latest software, drivers, and firmware, and all settings are exactly the same as they were when it WAS working a month ago.
