What does the 911 dispatcher test consist of?
What Does the 911 Dispatcher Exam Consist of? The Dispatcher exam consists of more than a dozen of test sections that evaluate four different areas of aptitude. The tests include typing, listening, reading, setting priorities, speech recognition, memory, spatial orientation, and more.
How do I become a 911 dispatcher?
Here are the steps to becoming a police dispatcher:
- Complete high school. Police dispatchers must have at least a high school diploma or GED.
- Gain relevant experience. Police dispatchers need to be at least 18 years of age.
- Develop vital skills.
- Pass a background check.
- Obtain certifications.
- Finish on-the-job training.
Do 911 dispatchers get drug tested?
Before applying for a 911 dispatcher role, you may need to pass a civil service test. This is ultimately the choice of the city or community in which you want to work. Once your application is accepted and you move onto the next hiring phase, you will need to pass a background check, psychological test, and drug test.
Is dispatch a hard job?
A dispatcher’s job can be stressful, and they typically take many calls, deal with stressful situations, and must endure the pressure of responding quickly and calmly in life-threatening situations.
How long does it take to be a 911 dispatcher?
The U.S. Bureau of Labor Statistics notes that dispatcher training can generally take from 3-6 months to complete (www.bls.gov). CPR certification and completion of an emergency medical dispatch course may be a prerequisite for handling calls pertaining to medical emergencies.
Do police dispatchers get random drug tests?
Dispatchers are subject to random drug tests. Dispatchers receive on-the-job and in-service training and are paid throughout their training period. Periodic training is required in order to maintain satisfactory job performance.
How fast do I have to type to be a dispatcher?
Most 911 telecommunicators are required to type between 30 – 45 WPM without errors. You should know what you’re getting into before applying for a job as a 911 dispatcher. Emergencies don’t sleep and 911 telecommunicators work in shifts. You will be required to work midnights, weekends, and holidays.
What to tell 911 in an emergency?
Trauma or sudden, serious illness can happen anywhere at any time – whether it’s a fall, a heart attack, stroke, or a car crash. Here’s what you should tell 911 in the event of an emergency. ‘Don’t hurt my kids.’
What to tell the 911 operator?
WHAT TO TELL THE 911 OPERATOR. First some calling tips to remember. TAKE A DEEP BREATH AND STAY CALM! BE BRIEF, CLEAR AND ACCURATE- ANSWER ALL QUESTIONS THE DISPATCHER ASKS. STAY ON THE TELEPHONE WITH DISPATCHER (WHILE SAFE) GIVE LOCATION CLEARLY. What to tell the 911 Operator – When asked.
What does a 911 operator do?
A 911 operator is a specialized type of phone dispatcher who answers calls to emergency services. 911 is the universal emergency services number in the United States; outside the United States, operators may answer calls to emergency services numbers such as 111, 112, or 999.
What is a 911 call taker?
911 call takers are the logistical experts of the 911 system, as they are responsible for expeditiously answering and transferring all calls that come in requesting emergency services.
