How do I contact bigpond support?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Why can’t I access my Telstra webmail?
To see if your anti-virus or firewall is the cause: Disable it then log in to webmail. If your inbox loads you may need to add telstra.com to your anti-virus’ white list. Contact your security software’s customer support for help.
What is happening with Bigpond email?
Now BigPond webmail will be shuttered in favour of a new service, Telstra Mail, that will replace @telstra.com and @bigpond.com email for home broadband customers. Telstra is also shifting its Outlook.com customers off the Microsoft service and onto Telstra Mail.
Can I keep my Bigpond email address if I leave Telstra?
You can keep your Telstra email address for free for the first 12 months after you close your account, after that it will no longer be available.
How do I sign in to my Telstra email?
It’s important to log into your Telstra email directly using your Telstra email address, while signing into My Account is done using your Telstra ID. Telstra webmail can also be set up on your phone, Mac, or Windows, which will require a bit of information in order to get working properly.
What is the residential phone number for Telstra?
General Telstra phone numbers for residential customers Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time. For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either 1800 068 424 (voice), or 133 677 (TTY).
How to contact enterprise billing and faults Telstra?
Enterprise Billing and Faults. Call 1800 730 062; Enterprise Billing and Faults Enterprise IP Faults. Call 1800 467 889; Enterprise IP Faults Search in Telstra.com
What do you need to know about Telstra live chat?
Telstra Live Chat can connect you to Telstra customer service at any time, without needing to wait on the phone. With Telstra Live Chat, you can discuss any of Telstra’s services including mobile phone plans, pre-paid plans, or NBN, and find help with issues you might be having with your Telstra account.
