How do I check my MTA MetroCard balance?
Insert your card into the Metrocard machine to access the main menu. Click on the “Get Info” button. From there, you can access your card type, balance, and expiration date. Once you’ve found your Metrocard balance, click “OK” to return to the main menu.
How do I get a refund from MTA?
Your best option to request a refund is to do it through the online form:
- Go to the MTA Customer Self Service page.
- Scroll down until you reach the MetroCard section.
- Click on eFIX.
- Pick the Balance Protection Claim option from the menu.
- Check the requirement checkboxes to verify you have a right to a refund.
How do I consolidate my NYC MetroCard?
You can combine the values of multiple Pay-Per-Ride cards by going to the information booth and asking the attendant to combine them for you. When you do so, only the current balances are accumulated; the $1 fee for each card is not taken into account.
Can you sell MetroCards?
All day long, stolen supply meets demand at the 125th Street subway station in East Harlem. The underground MetroCard economy is a dance of hand gestures, knowing looks and expressions of gratitude, as riders buy illicit $2 swipes from opportunistic sellers.
How many times can you swipe MetroCard?
Unlimited Ride fares cannot be used more than once every 18 minutes. This is designed to prevent fraudulent use of the card by multiple people. Subway station agents cannot override the 18-minute rule—you must wait for the time to expire.
Can MetroCard be blocked?
Once registered, your Metrocard is safe and secure. Each card has its own unique number that is registered to you. This means lost cards can be blocked and the remaining money can be transferred to a new card.
How do I cancel my MTA ticket?
Refunding a ticket you didn’t use If you need help with a refund, please call Customer Service at 511. Customers outside New York state can call 877-690-5114.
Where can I get MTA eTix fare information?
Schedule and fare information is also available in the MyMTA app. Tap the MyMTA button on the eTix app home screen to open the app. If you don’t have the MyMTA app installed, you’ll be directed to the Apple App Store or the Google Play Store to download it. Log into your account and select the ticket you want to buy.
Do you get a MetroCard refund from Efix?
Please note that you will not receive a replacement MetroCard; your refund will be in the form of a credit issued back to your credit or debit/ATM account.
How does MTA New York City Transit protect your balance?
MTA New York City Transit provides a Balance Protection Program for its 7-Day Express Bus Plus and 30-Day Unlimited Ride MetroCard that protects you from loss or theft of the card as long as you purchased or refilled it with a credit or debit/ATM card from a MetroCard Vending Machine.
How to contact Etix support in New York State?
Contact eTix support. You can also call Customer Service at 511. If you’re outside New York state, dial 877-690-5114. When using the app, carrier charges may apply for data usage.
