How do I contact Eurostar?

How do I contact Eurostar?

1 (646) 934-6454
Eurostar/Customer service

Where is Eurostar head office?

London, United Kingdom

Where do I pick up my Eurostar tickets?

Log in to Manage your booking to print both tickets at home. Collecting from Eursotar station: Just bring the credit or debit card you used to book your ticket to the station to collect both tickets from a Eurostar ticket machine.

Does Eurostar WIFI ever work?

Our new and refurbished trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to to get started.

Are Eurostar offering refunds?

Ticket refunds Refunds of unused tickets are made through the original point of sale, provided the ticket purchased is refundable. Therefore, if the customer bought the ticket on and it is refundable, it may be refunded via

Does it cost to call Eurostar?

Please note that a service fee of £10 per call now applies to Standard and Standard Premier bookings and exchanges made over the phone.

Can I book Eurostar tickets by phone?

Phone Bookings To make a booking over the telephone or to enquire about a previous booking call us on: UK: (+44) 03432 186 186.

Do I have to print Eurostar ticket?

We recommend printing your tickets at home, saving them on your phone or finding them in the Eurostar app. To print your tickets or send them to your phone, you’ll need to log in to Manage a booking using your six-letter booking reference and your last name.

Where is King’s Cross St Pancras tube station?

King’s Cross St Pancras Underground station is served by several tube lines including the Hammersmith & City, Circle and Metropolitan, Northern, Piccadilly and Victoria lines. If you’re arriving by train, London St Pancras can be reached from Euston station, Victoria station, and Paddington station in around half an hour.

Is there Eurostar ticket office at St Pancras?

The Eurostar ticket office, as well as self-service ticket machines and a Eurostar Assist desk for those who need a helping hand getting to the train. (Please note: a service fee of £10 applies to new Standard and Standard Premier bookings made at the station or over the phone) Find out more at

Where is St Pancras train station in London?

St. Pancras International is conveniently located in central London in the King’s Cross area and is easy to get to by National Rail, Underground, London bus services, and car.

Is there WiFi at St Pancras International station?

Free, unlimited superfast WiFi is available within St. Pancras International, and can be accessed via the SSID ‘St Pancras Free’. No registration is required, you’ll be connected-up in just a couple of clicks. Please note that if you’ve made any big updates on your device, you may not connect to the station’s WiFi automatically.

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