How do I contact Hermes parcel shop?
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8am-4pm Monday to Friday and 8.30am-2pm Saturday.
Can I drop Hermes parcel at post office?
No, unfortunately you can’t drop off Hermes parcels at the Post Office.
Can my Hermes parcel be collected?
Returning your parcels is easy with Hermes You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you.
How many Hermes parcel shops are there?
5,000 ParcelShops
We have more than 5,000 ParcelShops across the UK, based in corner shops, fuel stations and independent businesses. Use them to send and return parcels – our Print In-Store devices mean you don’t even need to book online.
How do I speak to a human at Hermes 2020?
If you need to speak to a live customer service representative in Hermes UK customer service you need to dial 0330-808-5456. To speak with a live agent, you need to say “Receiving”, say “Yes”, then say “No”, enter or say 16 digits tracking number.
Is Hermes cheaper than Royal Mail?
Hermes. As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. Additionally, if you send more than 150 parcels per week with Hermes, you may qualify for a Hermes Business Account.
How long does a parcel stay at Hermes parcel shop?
Parcel collection Collection up to 10 days after delivery.
What do I do if my Hermes parcel not delivered?
Your courier will make three attempts to deliver your parcel. If their delivery attempt was unsuccessful the courier will leave a card which will tell you when they’re making their next delivery attempt, and should also reference an 8-digit card number which you can use to track your parcel.
Is Hermes part of Royal Mail?
Hermes vs Royal Mail: A courier comparison guide for e-commerce retailers. Hermes vs Royal Mail – These couriers are both well known and popular UK shipping providers, with Royal Mail being the official postal service of the country.
How can I send a parcel with Hermes?
Here’s how much you can save by sending your parcel with Hermes. It’s easy to send a parcel with Hermes! You can safely drop off your parcel at any of our 6,000+ ParcelShops and Lockers. Simply drop it off and we’ll do the rest. We also offer a courier service. Just tell us where you’d like your parcel collecting from.
How long does it take to return a Hermes package?
Prepare your package with the items to return and include your invoice. Make sure the items are in their original condition and packaging. and affix it on the parcel. Ensure that you have removed the previous delivery label. Drop your package at a FedEx® location within 10 days. You will receive an email once your return is in our hands!
How to contact the Hermes customer service department?
The gift recipient should contact our Customer Service department by telephone at 800-441-4488 option 1 from Monday to Friday, from 9:00 a.m. to 6 p.m.ET, Thursday from 9 a.m to 7 p.m ET, Saturday from 10 a.m. to 6 p.m ET, or by email under the “Contact us” section. He/she will then be emailed a pre-paid return label.
How much does Hermes Express 2 day service cost?
Express 2 days service will cost $35.00, Standard Overnight service will cost $60.00, Priority Overnight service will cost $70.00, and Saturday Delivery service will cost $85.00. Out of Delivery Area surcharges may apply. For delivery to Alaska or Hawaii, you will be invoiced a supplement of $10.
