How do I get my money back from OV-chipkaart?
If you have an anonymous OV-chipkaart, you can request a refund of your credit using a form. Please go to an operator’s counter for this. Enter the details requested on the form. The employee will check your ID.
How do I charge my OV card?
Topping up the balance on your OV-chipkaart
- Scan your OV-chipkaart at an NS ticket machine.
- Select ‘Top up balance’.
- Then select ‘Add balance’.
- Choose the amount you want to add to your OV-chipkaart. The machine shows the amounts that you can add to your card.
Can I transfer money from one OV-chipkaart to another?
Reclaiming or transferring your balance It is unfortunately not possible to transfer your card balance to a new OV-chipkaart, but you can request a refund of your OV-chipkaart balance.
How do I block OV chipcard?
First report your card lost/stolen If you don’t have a My OV-chip account, please report to OV-chipkaart Customer Services on telephone number 0900-0980 (normal phone cost). They will block your personal card for further use within 24 hours of your notification.
Can you use OV-chipkaart on trains?
If you carry an OV-chipkaart with you, you will no longer need to think about strip tickets or metro and train tickets. You can travel on trains, trams, buses and metros with a single ticket.
Can I buy an OV-chipkaart at Schiphol?
Buying a chipcard – You can buy single-use chipcards or an anonymous OV-chipkaart at public transport service desks, from ticket vending machines in stations, at tobacco shops (such as Primera), and in several supermarkets. OV-chipkaart points of sale carry the pink OV-chipkaart logo.
Can I use my OV-chipkaart on the train?
Can you recharge OV-chipkaart online?
You can load your OV-chipkaart in various ways. Order credit online. Or load your card by purchasing credit at a loading device in the station. If you want to be sure you always have sufficient credit, choose to travel using automatic reloading.
Can I use my OV Chipkaart on the train?
Can I use OV-chipkaart on NS?
You can travel with NS using a personal or anonymous OV-chipkaart. You will travel on credit or using a pass.
Can you use OV-chipkaart on train?
How do I check my OV-chipkaart travel history?
Explanation of OV-chip account
- Log in with your username and password.
- Go to My travel history.
- Choose the OV-chipkaart you would like to view the transactions for.
- Choose the kind of transactions you would like to view (e.g. travel transactions).
- Choose the period you would like to view the transactions for.
What can I do with my OV chip card?
With an OV-chip account you can view your public transport travel history, for example. You can also use a number of services. You can report your OV-chipkaart lost or stolen and apply for a new card.
When does the anonymous OV-chipkaart expire?
Receive an e-mail when your anonymous OV-chipkaart expires. Subscribe now and make sure you request a refund. How do I create an expenses overview? How current is the credit on my card? How do I load the OV-chipkaart? I have forgotten my username. Where can I find a service point? Can I purchase an OV-chipkaart on a bus or tram?
How does the OV-chipkaart work in the Netherlands?
The OV-chipkaart is the payment method for public transport in the Netherlands. If you carry an OV-chipkaart with you, you will no longer need to think about individual tickets. You load credit onto the card in Euro or add a travel
What happens if you forget your OV chipkaart card?
Travelling with the OV-chipkaart is easy. But it is still possible for something to go wrong and for you to pay too much. In this case you can apply for a refund for overpayment at your public transport company. You did not check in or out. Because the card reader was not working or you forgot, for example.
