How do I activate 3d Secure HSBC?
The process is simple:
- Make your purchases at any online store with VISA® SECURE™ / Mastercard® Identity Check™ sign.
- Enter your HSBC card details to pay for the goods/services.
- You will receive an SMS with a One-Time Password (OTP) to the mobile phone number you have declared in our systems for your card.
How do I change my HSBC Hong Kong password?
How do I reset or change my HSBC password?
- Go to the Log On pageLog On page This link will open in a new window for Personal Internet Banking.
- Enter your username and click Continue.
- Click Forgot password? Link.
- Follow the onscreen instructions.
How do I get a security code for HSBC HK app?
Open the HSBC HK Mobile Banking app on your Mobile Security Key-activated device. Select ‘Generate Security Code’ from the bottom of the screen in the app. Choose ‘Log on’. Type in your Mobile Security Key password and select ‘Generate code’.
How do I get a digital secure code HSBC?
Open the HSBC Mobile Banking app on your phone and select Generate Security Code. Select Re-authentication security code. Password option – Enter your Digital Security Device passcode and select Generate code.
How do I do online banking without secure key HSBC?
If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’. Follow the instructions and activate your new details via our automated phone service.
How do I unlock my HSBC pin?
Unlocking your PIN Just insert your card and enter your PIN, select the PIN services option, and follow the on-screen instructions. Your PIN will automatically unlock and can be used with your card in retailers.
Are there any third party apps for HSBC HK?
SECURITY NOTICE: HSBC HK is not affiliated with any third party aggregator mobile apps and for security reasons customers should not disclose their online banking credentials, especially one-time security code generated by your Security Device / Mobile Security Key, to third parties.
What do I need to enter for HSBC dual password?
Generally, the Security Device / Mobile Security Key log on mode is considered more secure and will give you access to all Personal Internet Banking services. To log on without Security Device / Mobile Security Key, you will need to enter your username, memorable answer and 3 random characters of your password.
How to generate biometric security code for HSBC?
Step 1: Open the HSBC HK App (but don’t log on). Select ‘Generate Security Code’ from the bottom of the screen. Step 3: Enter your Mobile Security Key password and tap ‘Generate code’ or use biometric authentication (if you’ve enabled it for mobile transaction signing and generating security codes).
What to do if you forgot your HSBC mobile security key?
(Note: Your Mobile Security Key password on the old device is NOT required) If you’ve forgotten your ‘memorable answer’ or ‘password’, you can reset it by logging on to online banking and answering your pre-set security questions. 1. Select ‘Log on’ on the HSBC website, then ‘Personal Internet Banking’.
